Frequently Asked Questions
Delivery
Do you deliver island-wide in Singapore?
Yes! We deliver island-wide across Singapore. Delivery details and available time slots will be shown at checkout.
How long does delivery take?
Orders are typically delivered within 1–3 business days. You will receive a confirmation with your delivery details once your order is placed.
Is there a minimum order for delivery?
There's no minimum order required, but a delivery charge of $15 for order less than $120. Order that is $120 or more gets free delivery.
Shelf Life
How long do the buns and dumplings last?
All our steamed buns can be kept frozen for up to 3 months for best quality. For dumplings & tang yuan, can be kept frozen for up to 2 months, and once opened (for all products), kindly consume as fast as possible.
Ingredients
What ingredients do you use?
We use quality, carefully selected ingredients with no artificial preservatives. Our buns are made with premium unbleached Japanese flour, full creamed milk, sugar (reduced recipe), fresh yeast & coconut oil.
Are your products suitable for vegetarians?
Some of our products are vegetarian-friendly. Please check the individual product descriptions for full ingredient and dietary information.
Do your products contain allergens?
Our products are made in a kitchen that handles wheat, nuts, sesame, and other common allergens. Please contact us if you have specific allergy concerns before ordering.
Reheating
What is the best way to reheat my buns and dumplings?
We recommend the following methods:
- Steaming (best): Defrost for 15 mins, steam over boiling water for 3-5 minutes (Mini Buns) or 10-12 mins (normal size buns) until heated through. This keeps the buns soft and fluffy.
- Steaming (for dumplings): Do not defrost dumplings in advance, simply steam them for 10-12 mins from frozen state.
- Pan-fry (for dumplings): Heat a little oil in a pan, add dumplings, and pan-fry until golden on the bottom. Add a splash of water, cover, and steam for 3–4 minutes.
Can I reheat from frozen?
Yes for Dumplings & Tang Yuan, however for mantou, we recommend thawing them for at least 15 mins before steaming.